What you will learn
What coaching is – this entry-level programme explains what coaching is, how it can be applied in the workplace and how it differs from similar interventions such as mentoring, counselling, training, managing, consulting and life coaching.
Essential coaching skills – you will be introduced to the core coaching skills needed to work effectively with colleagues or clients – listening, questioning, reflecting back and mirroring and paraphrasing and summarising. The course explores the principles behind each and establishes how they are used in coaching conversations.
About the GROW coaching model – one of the most widely used and powerful professional coaching models, you will discover how to apply this framework to everyday conversations to unlock potential and support developmental opportunities.
How to structure coaching conversations or sessions – fine-tune your interpersonal skills by learning how to design better developmental and performance management conversations. You will learn how to contract with the coachee, build rapport, manage expectations and set goals.
How you learn
The two-day certificate combines theory and participation to allow you to practise coaching skills in person, gain insights into how coaching is used and how it can be applied in your line of work.
You will work with fellow participants in pairs and small groups throughout the course to practise coaching skills, gain peer feedback and embed your learning.
You will be led by expert faculty who will provide personal and direct feedback as you test your ‘coaching wings’ in small practice triads: coach, coachee, observer.
Your learning experience
Learning is shared through faculty-led sessions with practise in pair and group work.
The programme’s experiential style of learning allows you to practise coaching skills from day one and will enable you to better understand how and why coaching is an effective development tool.
Your learning will be supported in a safe, secure and confidential environment where you will be able to test your skills and grow your confidence from personal and structured feedback.
The Coaching Skills Certificate does not qualify you as a coach but does provide you with 12 hours towards the 60 required to apply for International Coaching Federation (ICF) accreditation at Associate Certified Coach (ACC) level.
When combined with our Practitioner Diploma in Executive Coaching, this provides 72 Accredited Coach Specific Training Hours (ACSTH).