Introduction to Coaching Skills

Gamified training available for organisations

Introduction to Coaching Skills

Introduction to Coaching Skills (ICS), a new gamified training solution from the Academy of Executive Coaching (AoEC) is a fun and impactful way for teams within your organisation to learn coaching skills to support behaviour change. 

ICS can help you to bring about organisational change through the development of a coaching culture allowing you to upskill teams on the foundations of coaching. A self-directed learning experience, the ICS allows team members to access training at a time and pace that works best for their schedules, therefore avoiding the headache of scheduling diaries and time out of the office for training sessions. 

A cost-effective solution, ICS allows you to implement training at scale across your organisation and will ensure that learners are highly engaged in the learning process.

Through the programme, coaching skills are practised through ten modules packed full with a variety of minigames. These engaging, interactive and fun modules can be repeated time after time. Wrong answers are fed back with explanations to help with the understanding and it is only after achieving enough points that you will unlock the next level.

Behaviour change is achieved through practice. Life-like avatars with real life voices present three different workplace scenarios for you to test out your new skills in this safe environment. You can repeat these as much as you like and you are free to explore the different choices and the rationale behind each conversation pathway.

What will we learn?

This programme will introduce the learner  to the fundamentals of coaching, including four core coaching skills: listening, questioning, reflecting, and summarising. It will help them to understand what coaching is. 

You will learn these skills through interactive minigames, which you access through the ICS skills app on your mobile or tablet. You will then try out your skills through simulated coaching scenarios, with three different avatars, which you access through your desktop browser.

  • Develop a foundation knowledge of coaching skills and understand what coaching is. 
  • Choose when you participate in these learning games to fit in with your schedule
  • Learn anywhere - available on phone, tablet and desktop
  • Practise, practise, practise as many times as you like (up to a year)
  • Fun and engaging way of learning
  • Initiate cultural change through the delivery of foundation skills training across the organisation. 
  • Scalability - scale coach training across your organisation 
  • Accessible anywhere at anytime
  • Employees engaged in learning
  • Access to the platform 12 months 
  • Cost effective to deploy
  • No days to be taken out of the office or scheduled for training

Who is this suitable for?

Coaching skills are useful for all levels of staff in all areas of life. This programme is suitable for all teams, professions and industries .

The Introduction to Coaching Skills programme is a foundation for coaching training for people who would like to bring a coaching style to some of their conversations. This means developing your listening, asking open questions and enabling others to find their own answers. This all supports:

  • building blocks of trust 
  • improved communications
  • increased motivation
  • a more inclusive culture
  • greater awareness

As this is delivered on phone, tablet and desktop, teams can be located anywhere.

Is there a demo available to try?

Yes! Book a call today with our consulting team who will discuss your organisation requirements and demo the system for you.

Can we customise the training?

This is a foundation-level programme and designed to be applicable to general coaching conversations. It is not currently customisable.

Is this platform available in other languages?

The Introduction to Coaching Skills is in English only.

If English is not your first language it does allow for repetition as many times as you like and because you are completing this individually without the watchful eye of others, you are free to make and learn from mistakes.

I want to do this myself, not as part of a group purchase. Is this available to me individually?

At the moment this is only available to organisations.

What is the cost?

This will be individually tailored to the number of users required. 

We will be pleased to discuss rates with you.

How long does it take to complete?

As a guide this programme is expected to take three hours to complete.

However, it is recommended to break this up into chunks and to spread the learning out. Remember, mistakes are learning so exploring different answers will provide you with more insight as to what the correct answer should be.

Repetition is part of embedding behaviour change so it is also recommended that this is played through several times.

Are there any minimum or maximum numbers?

There is no minimum or maximum number. All training is self-directed.

Are there any technical requirements to make it available in our company?

Users need a stable internet connect and access to a laptop and mobile phone. Detailed specifications can be viewed at  on the Attensi webpage.

What is the process to buy this into our organisation?

Our team members are on hand ready to discuss your requirements.

Contact us:

Email at

Complete an enquiry form

Book an appointment for a Zoom call

Once an agreement is in place we will need a list of all participants who will be given secure access to the platform for 12 months.

Will the participants receive a qualification or certificate to evidence their learning?


A Certificate of completion will be emailed to the participant on full completion.

Contact us for more information about how our programmes can support your organisation’s specific needs.

Send us your enquiry Download Information Sheet Visit our organisations page